Tag Archives: customer service
What to buy your customer for Christmas
Every year we are faced with some challenging prospects of what to buy our clients to boost their loyalty and show our appreciation for all their money throughout the year. The changing economy has clearly changed the type of gifts people are looking at this year. Here are some examples of what you can expect:
Bruce [...]
1 min. with Superheroes: Richard from getclosure and Nic from SA Rocks
This morning we’re kicking it with Rich, the Marketing & Sales Manager of getclosure, and Nic, the editor of our fave feelgood SA site, SA Rocks. Together they’re taking on a national pastime: complaining about bad service. Tell us a little about the Don’t Complain campaign?
Richard Wright: The Don’t Complain Campaign has [...]
Zappos and the WOW factor
One of the fastest growing companies in the world right now is a company called Zappos in the United States. Zappos is an online clothing store that started at the turn of the century and has grown to a $1 billion enterprise.
The story goes as follows: “founder Nick Swinmurn was walking around a mall in [...]
