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	<title>Comments on: Mini doesn&#8217;t want your business! It seems&#8230;</title>
	<atom:link href="http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/</link>
	<description>Business resources, tips, success stories, interviews and business ideas</description>
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		<title>By: California Restaurants</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-136816</link>
		<dc:creator>California Restaurants</dc:creator>
		<pubDate>Sun, 03 Apr 2011 02:00:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-136816</guid>
		<description>I like when you talk about this type of stuff in your posts. Perhaps could you continue to do this?</description>
		<content:encoded><![CDATA[<p>I like when you talk about this type of stuff in your posts. Perhaps could you continue to do this?</p>
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		<title>By: max brown</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-110669</link>
		<dc:creator>max brown</dc:creator>
		<pubDate>Thu, 14 Oct 2010 06:41:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-110669</guid>
		<description>good day
   clark micro finaniec limited,render loan to those that have a dream business and finanical charllenges,will give out loan on low intrest rate,without any condition.
 contact us via clark_microfinance@yahoo.com,
 MD/CEO max brown</description>
		<content:encoded><![CDATA[<p>good day<br />
   clark micro finaniec limited,render loan to those that have a dream business and finanical charllenges,will give out loan on low intrest rate,without any condition.<br />
 contact us via <a href="mailto:clark_microfinance@yahoo.com">clark_microfinance@yahoo.com</a>,<br />
 MD/CEO max brown</p>
]]></content:encoded>
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		<title>By: Ideate - Small Business in South Africa</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-67060</link>
		<dc:creator>Ideate - Small Business in South Africa</dc:creator>
		<pubDate>Mon, 08 Dec 2008 09:42:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-67060</guid>
		<description>[...] over the past year is the concept of Online Reputation Management. QVC may do well to look at the Mini story posted by Shane last week. Instead of getting defensive (or offensive), the Mini dealership [...]</description>
		<content:encoded><![CDATA[<p>[...] over the past year is the concept of Online Reputation Management. QVC may do well to look at the Mini story posted by Shane last week. Instead of getting defensive (or offensive), the Mini dealership [...]</p>
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		<title>By: Ideate - Small Business in South Africa</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-67053</link>
		<dc:creator>Ideate - Small Business in South Africa</dc:creator>
		<pubDate>Wed, 03 Dec 2008 08:41:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-67053</guid>
		<description>[...] with the shiny new Mini Cooper kindly provided by Guy and co. at Auto Atlantic. This after the debacle last week. Nice car. Nice recovery from the guys at [...]</description>
		<content:encoded><![CDATA[<p>[...] with the shiny new Mini Cooper kindly provided by Guy and co. at Auto Atlantic. This after the debacle last week. Nice car. Nice recovery from the guys at [...]</p>
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		<title>By: chris roper</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-67049</link>
		<dc:creator>chris roper</dc:creator>
		<pubDate>Mon, 01 Dec 2008 07:01:20 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-67049</guid>
		<description>Very well handled by MINI, I must say. Amazing how this kind of thing works - suddenly, I&#039;m  sending the guys from Wheels24 to look at this notice board, to show them how good MINI service is - when in reality, this post is supposed to be about bad service!
Marketing - it&#039;s an artform</description>
		<content:encoded><![CDATA[<p>Very well handled by MINI, I must say. Amazing how this kind of thing works &#8211; suddenly, I&#8217;m  sending the guys from Wheels24 to look at this notice board, to show them how good MINI service is &#8211; when in reality, this post is supposed to be about bad service!<br />
Marketing &#8211; it&#8217;s an artform</p>
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		<title>By: Fred</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-67045</link>
		<dc:creator>Fred</dc:creator>
		<pubDate>Sat, 29 Nov 2008 12:13:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-67045</guid>
		<description>@Guy - good recovery mate. Nicely done!</description>
		<content:encoded><![CDATA[<p>@Guy &#8211; good recovery mate. Nicely done!</p>
]]></content:encoded>
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		<title>By: David Donde</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-67044</link>
		<dc:creator>David Donde</dc:creator>
		<pubDate>Fri, 28 Nov 2008 15:50:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-67044</guid>
		<description>I will say one thing for Mini and Guy in particular. No excuse making. Well done. Direct, engaging and to the point. I wish all manufacturers took ownership of mistakes and reacted that quickly</description>
		<content:encoded><![CDATA[<p>I will say one thing for Mini and Guy in particular. No excuse making. Well done. Direct, engaging and to the point. I wish all manufacturers took ownership of mistakes and reacted that quickly</p>
]]></content:encoded>
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		<title>By: naeem</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-67043</link>
		<dc:creator>naeem</dc:creator>
		<pubDate>Fri, 28 Nov 2008 13:15:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-67043</guid>
		<description>btw, we selling our Mini Cooper S (old shape) 
can put you in touch with my bro if you interested.</description>
		<content:encoded><![CDATA[<p>btw, we selling our Mini Cooper S (old shape)<br />
can put you in touch with my bro if you interested.</p>
]]></content:encoded>
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		<title>By: Guy Kilfoil</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-67042</link>
		<dc:creator>Guy Kilfoil</dc:creator>
		<pubDate>Fri, 28 Nov 2008 12:00:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-67042</guid>
		<description>Hi all,

Thanks for the comments and the constructive criticism. We really do try to be at the cutting edge with regard to our website (which has actually won a number of awards)but this our IT infrastructure has let some of our customers and potential customers down and all I can do is apologise profusely. 

We&#039;ve tracked and traced the problem on the website and have found that although the customer service email address is working if sent to normally (via Outlook, etc), those same mails are not being pushed through from the website. We WILL have the problem fixed as soon as possible. If, in the interim, anybody needs to reach the MINI team please send an email to 
customer-service@mini.co.za. 

@Chris and Fred,
If you&#039;re seriously considering MINI drop me line at our head office on 012 522 3000 and I&#039;ll be happy to assist you. In terms of milking it for what its worth, the least I can guarantee is unadulterated driving excitement.

@Shane, thanks for your understanding and patience. I hope you enjoy your weekend with MINI and hope we can make you part of the MINI family. 

PS: MINI also has another call centre number: 0800 MY MINI (69 6464)</description>
		<content:encoded><![CDATA[<p>Hi all,</p>
<p>Thanks for the comments and the constructive criticism. We really do try to be at the cutting edge with regard to our website (which has actually won a number of awards)but this our IT infrastructure has let some of our customers and potential customers down and all I can do is apologise profusely. </p>
<p>We&#8217;ve tracked and traced the problem on the website and have found that although the customer service email address is working if sent to normally (via Outlook, etc), those same mails are not being pushed through from the website. We WILL have the problem fixed as soon as possible. If, in the interim, anybody needs to reach the MINI team please send an email to<br />
<a href="mailto:customer-service@mini.co.za">customer-service@mini.co.za</a>. </p>
<p>@Chris and Fred,<br />
If you&#8217;re seriously considering MINI drop me line at our head office on 012 522 3000 and I&#8217;ll be happy to assist you. In terms of milking it for what its worth, the least I can guarantee is unadulterated driving excitement.</p>
<p>@Shane, thanks for your understanding and patience. I hope you enjoy your weekend with MINI and hope we can make you part of the MINI family. </p>
<p>PS: MINI also has another call centre number: 0800 MY MINI (69 6464)</p>
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	<item>
		<title>By: does Mini want your business? &#124; The thing about common sense...</title>
		<link>http://www.ideate.co.za/2008/11/27/mini-doesnt-want-your-business-it-seems/comment-page-1/#comment-67040</link>
		<dc:creator>does Mini want your business? &#124; The thing about common sense...</dc:creator>
		<pubDate>Fri, 28 Nov 2008 10:06:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.ideate.co.za/?p=1692#comment-67040</guid>
		<description>[...] filed in Cars on Nov.28, 2008 Ideate - Small Business in South Africa. [...]</description>
		<content:encoded><![CDATA[<p>[...] filed in Cars on Nov.28, 2008 Ideate &#8211; Small Business in South Africa. [...]</p>
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