Response from iBurst
by Fred Roed on 13/11/06 at 2:57 pm
3 comments
Seems like we’re giving Isabel Jones, the Consumer Watchdog, a run for her money. This came from iBurst’s customer support guy, Ed Hall, in response to my irate comments on this blog.
Fred, thanks for the advice, and I have put something on the blog…
I don’t have an ETA yet, but at best we are looking at 2 hours.
Sorry
Regards
Ed Hall
Head: Customer SupportiBurst
Instant, Fast, Wireless Internet
Cell: +27 82 490 8889
Tel: +27 11 676 6112
Fax: +27 11 676 6005
Email: Ed.hall@iburstgroup.co.za
Web:www.iburst.co.za
Address:66 Park Lane, Sandton, 2196
PO Box 651921, Benmore, 2010
Is it me, or does Ed’s letter sound like the ramblings of a desperate man?
Fred Roed is the marketing guy in the Ideate crew. Fred is the CEO of web marketing company World Wide Creative and the co-founder of online learning portal Heavy Chef. Fred loves writing about people out there doing marketing right. Follow Fred on Twitter here. View more articles by Fred Roed.
Alan Levin
Nov 14th, 2006
Does he not say that he has put something on the blog? Am I blind or do you think he doesn’t really know what a blog is?
Fred
Nov 14th, 2006
Big time. I think the ‘Head of Customer Support’ needs to do some brushing up on some internet basics.
Tebogo
May 23rd, 2007
Hey!Hey!Give the man a break.When last did any of you say sorry publicly,especially when your ‘Head’ was hanging in shame.Educated Hall has said he is sorry, in this here hall of public prosecution.It’s enough!!Enough I say!!!!